Starting the installation from iManage Help Center

1. Visit the iManage Help Center and download iManage Work Desktop for Windows Auto Update Installer package.

2. Perform Steps 3 and 4 mentioned in the following section (Starting the installation from the iManage Work web application).

Starting the installation from the iManage Work web application

1. Log into iManage Work (web application). Notice the following iManage Auto Updates banner:

   NOTE:

   If you dismiss the banner, you will not be shown the banner again even if your computer does not have the iManage Work Desktop for Windows application. However, anytime later, you can select your profile picture and select the option to install the application.

   Figure: iManage Auto Updates banner
   

   

2. Select Download iManage Work for Windows. The iManageInstaller.exe file is downloaded to your desktop, and the following screen appears:

   NOTE:

   • To install the application, you do not have to be an administrator on your machine. However, your account needs to have privileges to install the software only the first time it is installed using the iManage banner. Once iManage Work Desktop for Windows is installed with elevated privileges using the iManage banner, any subsequent automatic updates are executed using the same elevated privileges, allowing even the users with restricted installation privileges to update the software.

   • Administrators can control whether end-users should get access to the iManage Installer through the Auto Updates banner or any other source. You can choose to display or hide this banner.¹

   Figure: iManage Installer download confirmation

   

3. Select Close and then run iManageInstaller.exe. The iManage Installer Setup screen appears.

   Figure: iManage installer setup
   

   
   
   This screen is pre-populated with the iManage Update Server location where the latest iManage software updates are hosted. This location is configurable if you want to set up your own update server.²

4. Select Install. iManage Installer initiates the download and installation process for iManage Work Desktop for Windows. The following screen appears:
   
   Figure: iManage installer message

   

   You may have to wait for a few minutes for the entire process to complete. It is an automated process and does not require any intervention (besides Windows confirmation to install updates). After the installation is successfully complete, the What's New page is launched in your default browser. It provides information on the new features, enhancements, and/or bug fixes in the latest update.
   
   In addition, the following notification appears in your Windows system tray (bottom-right corner of your desktop screen).
   
   

   Figure: Updates installed

   

   iManage Work Desktop for Windows notifies you when the application updates are available. You can easily identify the component(s) to be updated by selecting the Settings menu and then selecting About. The components to be updated have a blue dot next to their names.

Installing subsequent updates

Figure: Blue dot indicating update required

You can also check for the updates manually and install them using the Settings menu in the iManage Work Agent. In addition, based on the configuration supported by your IT administrator, you can choose the desired channel (for example, RELEASE). A channel determines which products and versions should be installed on your desktop. For more information, refer to the Installing application updates section in iManage Work Desktop for Windows User Guide.

Figure: Application update notification in the Windows system tray

You can specify whether updates should be automatically downloaded and kept ready for you before you select Install. To enable or disable this feature, perform the following steps:

1. Open the system tray.

2. Select the iManage Work Agent icon and:

   1. Select the gear icon.

   2. From the drop-down list, select Update settings.

   Alternatively, right-click the iManage Work Agent icon and select Update Settings. The Update Settings screen appears.
   
   Figure: Update settings

   

3. Select or clear the Automatically download updates option. By default, the option is selected, which ensures that if there are any updates, they are automatically downloaded to your desktop even before you select Install. This eliminates the download wait time and provides a seamless, quicker installation experience.

   NOTE:

   Administrators can control this option for their end-users using a registry setting, Auto Download Update.³

   Additionally, the iManage Work Agent provides the ability to switch between update channels. Depending on how it is configured in your environment, you may be able to see and select different update channels, to allow you to pilot new releases ahead of all the users in your company. To use this feature, select the gear icon, select Update Settings, and select the desired update channel from the Version drop-down list. Changing the channel automatically starts the relevant software updates download process.
   
   When you change Update Settings, the iManageUpdateManagerService log file, located in the %ProgramData%\iManage\AgentServices\Logs folder logs that the Auto Updates settings have changed, and states the setting value and the name of the changed channel.
   

   Figure: Updates settings message

   
   
   

References:

• For more information on configuring the Auto Updates installation, see Configuring the Auto Updates Installation.

• For more information on configuring this location, see Specifying the Update Server Location.

• For more information, see Automatically Downloading Updates.