Turning Off Auto Updates

You can disable auto updates for your iManage Work Desktop for Windows clients.

Disabling auto updates using the iManage Control Center

If you use the iManage Control Center to administer the iManage Work system, perform the following steps:

Step

Task

Procedure

More Information

1

Stop auto updates

Edit the UpdateManagerConfiguration file to set the autoUpdateEnabled key to disable.

<updateManager>
<iManageUpdaterLocation>%ProgramData%\iManage\Installer</iManageUpdaterLocation>
<autoUpdateEnabled>false</autoUpdateEnabled>
</updateManager>
  • iManage Update Manager periodically runs the iManage Updater to check for software updates. It performs this check based on the setting for the autoUpdateEnabled property, in the UpdateManagerConfiguration.xml file. By default, the autoUpdateEnabled property is set to true.

  • The Auto Updates feature is disabled on Remote Desktop Session Host (RDSH) environments, for example, Citrix terminal server or Windows machines that host multiple users.

2

Hide auto update options in the iManage Work Agent.

Edit the imWorkOptions.xml file to enable the HideAgentAutoUpdateMenu key under the workagent key.

You can also make this change by adding the following Windows registry setting in users' computers:

  • Location: HKEY_CURRENT_USER\Software\iManage\Work\10.0\Client

  • Key: HideAgentAutoUpdateMenu

  • Type: DWORD (REG_DWORD)

  • Value: 0x00000001 (1 - hexadecimal)

Editing the imWorkOptions.xml file overwrites the HideAgentAutoUpdateMenu registry setting specified above.

For more information, refer to the HideAgentAutoUpdateMenu option under "iManage Work Agent options" in the imWorkOptions.xml section in iManage Work Desktop for Windows Customization Guide.

3

Upload the updated files to the iManage Control Center

Upload the edited files in steps 1 and 2 to the iManage Control Center.

Select Client Setup > Office.

You can either replace these files if they exist already, or add these files. Refer to the Managing Client Setup topic in iManage Work Administrator documentation for more information.

These updated files are downloaded by the client to C:\ProgramData\iManage\AgentServices\CentralizedConfigs when it connects to the server.

4

Restart the update manager service in the users' computers.

Restart the iManage Update Manager Service (Service name - imUpdateManagerService) in Windows Services in the users' computers.

You must restart this service for the updated files to take effect.



Disabling auto updates in Work clients without iManage Control Center

If you use the iManage Control Center to administer the iManage Work system, perform the following steps:

Step

Task

Procedure

More Information

1

Stop auto updates

Edit the UpdateManagerConfiguration file in %ProgramData%\iManage\AgentServices\configs to set the autoUpdateEnabled key to disable.

<updateManager>
<iManageUpdaterLocation>%ProgramData%\iManage\Installer</iManageUpdaterLocation>
<autoUpdateEnabled>false</autoUpdateEnabled>
</updateManager>
  • iManage Update Manager periodically runs the iManage Updater to check for software updates. It performs this check based on the setting for the autoUpdateEnabled property, in the UpdateManagerConfiguration.xml file. By default, the autoUpdateEnabled property is set to true.

  • The Auto Updates feature is disabled on Remote Desktop Session Host (RDSH) environments, for example, Citrix terminal server or Windows machines that host multiple users.

2

Hide auto update options in the iManage Work Agent.

Edit the imWorkOptions.xml file in % ProgramData %\iManage\Work\Configs to enable the HideAgentAutoUpdateMenu key under the workagent key.

You can also make this change by adding the following Windows registry setting:

  • Location: HKEY_CURRENT_USER\Software\iManage\Work\10.0\Client

  • Key: HideAgentAutoUpdateMenu

  • Type: DWORD (REG_DWORD)

  • Value: 0x00000001 (1 - hexadecimal)

Editing the imWorkOptions.xml file overwrites the HideAgentAutoUpdateMenu registry setting specified above.

For more information, refer to the HideAgentAutoUpdateMenu option under "iManage Work Agent options" in the imWorkOptions.xml section in iManage Work Desktop for Windows Customization Guide.

3

Restart the update manager service.

Restart the iManage Update Manager Service (Service name - imUpdateManagerService) in Windows Services .

You must restart this service for the updated files to take effect.