Upgrading to iManage Work Desktop for Windows with FileSite or DeskSite 9.3.4 or Later

If you already have iManage Work Desktop for Windows with iManage FileSite or iManage DeskSite 9.3.2 or 9.3.3 installed, there is no need to uninstall iManage Work Desktop for Windows to upgrade to the latest version of iManage Work Desktop for Windows, or 9.3.7 version of iManage DeskSite or iManage FileSite.

You can upgrade your compatibility mode setup using one of the following options:

Using iManage Auto Updates

iManage recommends you to install and upgrade iManage Work clients using the iManage Auto Updates feature as this option installs additional components that offer you the benefit of staying up-to-date with the latest features, enhancement, and/or bug fixes that are periodically released by iManage. Updates are seamlessly installed on your desktop without uninstalling existing application(s). For installation instructions, see Using Auto Updates.

NOTE:

Before starting the upgrade process, ensure that you configure the Auto Updates installation such that it includes both iManage classic clients and iManage Work Desktop for Windows. For information on configuring the Auto Updates installation, see Configuring the Auto Updates Installation.

Using individual installers

NOTE:

Ensure that iManage Agent Services is installed before installing iManage Work Desktop for Windows 10.5.0.

  1. Close all Microsoft Office, Adobe applications, and iManage DeskSite (if applicable).

  2. Install iManage FileSite or iManage DeskSite 9.3.7 or later client using the following command:
    Setup.exe /s /v"/qn SERIALNUMBER=<serial number> EM_STATUS=OFF INT_3P=0 "
    This installs the required client in the compatibility mode.

  3. Double-click iManageAgentServices.exe to install i Manage Agent Services , which deploys a few key components required for the latest version of iManage Work Desktop for Windows.

  4. Double-click iManageWorkDesktopforWindowsx64.exe for 64-bit or iManageWorkDesktopforWindowsx86.exe for 32-bit Microsoft Office.

  5. Accept the License terms and conditions, and select Install.

  6. Follow the installer prompts.

NOTE:

You can install iManage FileSite or iManage DeskSite before or after installing iManage Work Desktop for Windows as there is no recommended order for installing these applications.

NOTE:

From 10.2.7 onwards, you can disable the iManage Auto Update functionality by using the following command line when installing iManage Agent Services: iManageAgentServices.exe /silent AUTO_UPDATE=0. The command line parameters are case-sensitive.