Perform a Windows search for IRM Desktop Client.

Verify that IRM Desktop Client for Users is available.

• If it's available, proceed to Step 3 below.

• If it's not available:

  1. Download the software from Help Center.

  2. Install the Desktop Client as described in Install IRM Desktop Client for Records Managers section in Manage Records Manager Administration Help.

Verify that IRM Barcode Application is available by performing a Windows search for IRM Barcode.
This is installed by the iManage Records Manager Desktop Client for Records Manager installer. If this isn't in place, check if IRM Desktop Client for Users is installed instead of IRM Desktop Client for Records Managers.

Proceed to Step 2: Use the Desktop Client to connect to Records Manager at cloudimanage.com.