To help you understand the iManage Auto Updates concept, all relevant terms and their definitions are listed in the following table: 

Table: Terms and definitions related to iManage Auto Updates



Update Server

An update server is any networked file share or a https server where the latest iManage and third-party software updates are hosted. This location is used by the iManage Auto Updates feature to download the latest applications for the initial installation and whenever these applications are updated.


iManage’s Auto Update technology for Microsoft Windows supports delivering different software versions to different users. This is done through the concept of a channel.  An Auto Updates channel is similar to a television channel or radio station. It delivers software updates to a specified set of users. 

All users running iManage’s Auto Update technology and using the same channel will receive the software updates defined for that channel.  Channels are typically defined with some business objective in mind.  For example, one of the public autoupdate channels that iManage maintains is called Coming Soon. Releases are published to this channel so administrators and IT teams can preview updates before deploying them to end users. 

iManage also maintains channels that deliver software updates at different frequencies. For example, users who subscribe to the iManage Monthly channel receive frequent updates. However, users can also subscribe to a semi-annual channel which delivers updates only twice a year.

Channels give IT administrators the power, flexibility, and convenience to automatically deploy different products with appropriate versions to different user groups. Channels are defined in the update.ini file, which is located at: %ProgramData%\iManage\AgentServices\CentralizedConfigs.


iManage Updater supports the ability to roll back software products and versions, when necessary. Rollback allows a firm to undo an update. For example, if a firm upgraded some users from version 144 to 149 and then decided—for some reason—that the upgrade was no longer wanted, the firm can roll back users to version 144. When a rollback occurs, users are presented with the same notice that an update is available. When the update is installed, the user’s software is downgraded to the specified version, instead of upgrading to the latest version