In addition to the email client on your Mac, you can reply to and forward filed emails from within iManage Work using the Reply, Forward, and Reply All options available in the context menu and the Preview page for an email. A window opens in the email client you configured using the Preferences > Email Client Configuration option in iManage Work for Mac.

NOTES:

  • This feature is available only for iManage Work web client 10.2.6.57 onwards.

  • This feature is also available when accessing emails from the iManage Work view in the panel in the classic view in Microsoft Outlook. Select Open Work panel in the iManage Work panel to access the view and then select Reply, Reply All, or Forward. From iManage Work Desktop for Mac 10.5.1 onwards, these options are supported for New Outlook too.

  • To reply to or forward the emails using Gmail, select the Open  option from the email Preview.

  • The Reply, Reply All, or Forward option isn’t available for emails filed from Windows machines that are in .msg format from macOS. These options are supported only for EML files from macOS.

  1. Browse to the desired folder and select an email.

  2. From the kebab menu, select Reply, Reply All, or Forward. 
    A window opens in the email client you configured using the Preferences > Email Client Configuration option in iManage Work for Mac.

  3. Complete the Reply or Forward action and select Send. The email is displayed in the sent items folder of your email client.