Downloading documents and emails when preview fails

If a document or email preview does not render as expected (for example, when viewing a very large file), it is now possible to download the original document. For an email, if the preview does not work, it is possible to:

When the document or email preview does not work:

  1. Select images/download/thumbnails/74458721/image2019-6-16_1-51-14.png Retry to load the document/email again.

  2. If the document/email preview does not work, select images/download/thumbnails/74458721/image2019-6-16_1-52-4.png Download.