Work Web

Downloading documents and emails when preview fails

Reading time: 1 Min

If a document or email preview does not render as expected (for example, when viewing a very large file), it is now possible to download the original document. For an email, if the preview does not work, it is possible to:

When the document or email preview does not work:

  1. Select

    images/download/thumbnails/74458721/image2019-6-16_1-51-14.png
    Retry to load the document/email again.

  2. If the document/email preview does not work, select

    images/download/thumbnails/74458721/image2019-6-16_1-52-4.png
    Download.

Need More Help?

Ask Community for Help
iManage Cloud Guides
Access all how-to guides for cloudimanage.com
Ask Community for Help
Ask Community for Help
Get answers from community experts
Contact Us
Contact Us
Tell us more and we’ll help you get there