This page lists known issues currently affecting iManage AI Enrichment, along with a reference number and description for each.

Reference number

Description

NT-177087

Enrichment fields don’t display in the new native file picker Properties panel

In iManage Work Desktop for Windows 10.10 and later, enrichment fields don’t display in the Properties panel of the new native file picker when using the Work Desktop integration in Microsoft 365 applications (such as Microsoft Word). As a result, enrichment metadata isn't visible in the picker.

Enrichment fields continue to display correctly in the web file picker dialog and when viewing documents directly on the web.

NT-167941

Password-protected documents can’t be enriched

The iManage AI Enrichment service can't enrich password-protected documents.

NT-165131

Documents with tracked changes may be processed incorrectly

Documents that contain redlines or tracked changes near enriched values can’t be processed correctly, and may return incorrect values.

NT-164140

Partial dates aren’t extracted

If an agreement contains an unfilled date placeholder (for example, “January, 20” or "[●] day of [●], 2022"), the Agreement Date field isn’t populated.