Ask iManage remembers and saves the previous questions you have asked to a document. To access the previous questions, do the following:

  1. Select an answer in the table view to open the answer in the left panel and then select History in the Ask iManage left panel as shown below.

    new_ask_23.png

    The previous saved questions are displayed in the conversational history panel as shown:

    ask_new_17.png

    Select the Back ask_new_19.png option to return to the Ask iManage left panel.

  2. Select a conversation. You can also use the search option provided in the Conversational history panel to narrow down your search.

    ask_new_20.png

    Alternatively, you can also use the Sort by ask_new_21.png option to sort the conversations either by name or date.
    All the questions previously asked along with their answers are displayed.

    ask_new_18.png

  3. You can either review these questions or ask additional questions by selecting a guided action and then asking your question in the Ask your question here… field. Any additional questions asked are saved to the selected conversational history.

    If you want to start a new conversation, then select New chat in the Ask iManage left panel, select a guided action, and then ask your question in the Ask you question here… field.

    ask_new_22.png

  4. (Optional) You can delete a saved conversational history by doing one of the following:

    • In the Conversational history panel.

      1. Select the conversation you want to delete.

      2. Select the kebab kebab_menu.png menu and then select Delete ask_new_24.png .

      3. Select Delete in the confirmation dialog that appears. The conversation history is now deleted.

        ask_new_25.png

    • In the Ask iManage side panel:

      1. Select the kebab menu kebab_menu.png on the top right-side and select Delete ask_new_24.png .

        ask_new_36.png

      2. Select Delete in the confirmation dialog that appears. The conversation is now deleted.

        ask_new_25.png

NOTES:

  • The name of the conversational history is based on the first question you ask.

  • The New chat option isn't available when you select a document that has no conversational history saved or when you select this option to start a new conversation.