1. In iManage Work at cloudimanage.com, open the Ask iManage home page. For instructions on how to access Ask iManage home page, refer to Accessing Ask iManage home page.

  2. On the Ask iManage home page:

    • If there are no documents selected:

      1. Select Start a review.

        ask_latest_20.png
      2. In the Select documents dialog that appears, select one or more documents for which you want to ask questions.

        ask_new_200.png

        The selected documents appear on the Ask iManage home page as shown in the following figure:

        ask_new_201.png
    • If there are documents already selected, proceed with next step.
      From now on, when you select documents, the table displays the document summary, document class, and governing law details of the selected documents as shown in the following image:

      ask_new_202.png
  3. In the left pane, in the Ask anything about your content field, ask a question related to the selected documents.

    ask_new_203.png

    When using Ask Across to ask a question, Ask iManage mentions what steps it has taken to complete the question you have asked.

    ask_new_204.png

    It also adds a summary of the question asked in the table as shown in the following figure:

    ask_new_205.png

    In addition, you can view the number of documents you have selected as shown. You can also hover each document and ask questions specific to that document.

    ask_new_206.png

    You can do the following with individual documents:

    • Ask a question

    • View overview

    • View chronology

    • Open the document

    • Download the document

NOTE: Because Ask iManage reads through your document to fetch the most appropriate answer, it may take a while.

If Ask iManage fails to find the relevant information in the document or relevant information doesn't exist for the question being asked, a “Answer not found” response is displayed.