In the Navigation pane, select the Records tab.
Search or browse for the matter.
Right-click the matter, and select Assign Hold.
In the Select a Hold dialog, select the required Hold and then select OK.
NOTE:
For a matter that is on hold, the
hold icon is displayed in the attributes column. Hovering over the icon provides further information about the hold.The icon is displayed in the attributes column for items belonging to a client or matter that's assigned a hold.
It's also possible to assign a hold to a box.