You can now back up all the files your users have worked on recently in iManage Drive by doing the following:

  1. Select Settings.png  Access iManage Drive settings and then select File Backup. Alternatively, run the iManageDriveConsole file_backup command if the iManage Drive UI panel isn't available—for example, C:\Program Files\iManage\Drive\program\install\iManageDriveConsole file_backup. The following prompt is displayed:

    file_bak_prompt.png
  2. (Optional) To include every version of the file available in Document Change Log, select the Include document change log files check box.

  3. Select Create Backup. A progress bar is displayed as shown below:

    progress_prompt.png

    Also, you can do the following:

    • Select the pause.png Pause button to pause the file backup creation process.

      pausing_progress.png
    • Select More details to view the details of the file being backed up and also the total number of files remaining. Select Fewer details to hide the details.

      file_details.png

The backup is generated as a zipped file that’s available at the following location: *AppData*\Local\iManage\GoDrive\diagnostics\file_backup. The backup file is displayed as soon as it’s generated. The backup folder may contain the following subfolders:

  • document_history: Contains previous versions of files that were in iManage Drive.

  • current_document_history: Current versions of all the files available in Document Change Log in iManage Drive retained for 30 days. 

  • sync_issue_files: Files that are in the Document Change Log and have a sync issue.

  • sync_conflicts: Files that currently have a conflict.

  • outbox_files: Files in the outbox.

  • local_files: Any files not in the outbox.

  • unsynced_files: Files that are in the Document Change Log and not synced.

NOTE:

  • This option is accessible only to administrators. 

  • The zipped file that is created may contain paths that may be too long if long paths aren't enabled for Microsoft Windows. The Windows Explorer’s default zip viewing utility may fail to unzip the file because of these long file paths. In this case, you can use a different zip viewer such as 7zip to unzip the backup file.