In certain circumstances, when the enable_windows_side_bar is set to TRUE in the admin_settings.yaml, multiple instances of iManage Drive might appear in Windows Explorer sidebar. To clear these multiple instances of iManage Drive, do the following: 

  1. Start the command prompt window. 
  2. Run the following command: C:\Program Files\iManage\iManageDrive\program\install\iManageDriveConsole cleanup_windows_sidebar.
  3. Restart iManage Drive and Windows Explorer.