As an administrator, you can turn on the Allow Token Refresh option (turned off by default) in iManage Control Center. This ensures that the users in your organization are not prompted frequently to re-authenticate themselves to iManage Work using their sign-in credentials and can focus on their tasks. Whenever the access token expires, iManage Work Desktop for Mac uses the refresh token and the sign-in screen is displayed only when both the refresh token and the access token expire. For more information, refer to the Adding an application package section in iManage Control Center Help.