You can specify iManage Work Desktop for Windows to use a specific version of Microsoft WebView2 instead of the latest version by setting the following registry setting.

Prerequisites

  • Make sure you have administrative permissions on the target device. 
  • Browse to Start > Applications and Features > WebView2 and verify the current version of Microsoft WebView2 on the device. 
  • Browse to %AppData%\Local|Temp\iManage|WebView2 to verify the Microsoft WebView2 version is same as version available in the WebView2 folder. 

To use a specific version of Microsoft WebView2, do the following: 

  1. (Optional) Download the fixed version of the Microsoft WebView2 installer. For the more information, go to https://developer.microsoft.com/en-us/microsoft-edge/webview2/#download-section.
  2. Create a source folder and a destination folder. Make sure the folder name doesn't have any spaces. 
  3. Copy the cab file to a source folder—for example, c\temp. 
  4. Expand the downloaded files and copy them to the target folder—for example, c\temp\webview2.
  5. Open the command prompt as an admin and browse to where the cab files are located.
  6. Run the following command:
    expand "<source folder>\Microsoft.WebView2.FixedVersionRuntime.113.0.1774.57.x64.cab" -F:* "<destination folder>".
  7. Browse to the destination folder to confirm all the files are copied. 
  8. Add the following ‌registry setting. 

    Location: 

    Current user: HKEY_CURRENT_USER\SOFTWARE\iManage\Work\10.0\Client

    Or,

    Local machine: HKEY_LOCAL_MACHINE\SOFTWARE\iManage\Work\10.0\Client (applicable for both 64-bit and 32-bit client)

    Type: REG_SZ
    Name: Webview2ExecutableFolder
    Value: "<path to fixed version WebView2 runtime folder>"

  9. In Task Manager, stop the iwsingleton process.
  10. Restart Microsoft Outlook and verify the session created for the application in Windows Exporer. There should be a new folder created with the fixed version same as the downloaded one.

NOTE: