Enabling long path file names

Trying to open documents with a long path from iManage Work with iManage Drive running in the background can display the following error message and the documents may not open:

“The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory must be less than 248 characters.”

So, to resolve this issue, do the following:

1. Add the following registry setting:

   • Location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem

   • Name: LongPathsEnabled

   • Type: DWORD

   • Value: 00000001

2. Disable the short file path events by setting the NtfsDisable8dot3NameCreation registry setting to 1 as shown:

   • Location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem

   • Name: NtfsDisable8dot3NameCreation

   • Type: DWORD

   • Value: 00000001