Installing iManage Work desktop clients with Work 10 Email Management (EM)

You can install iManage Work Desktop Clients 9.3.7 and iManage Work Desktop for Windows 10.5.0 using the new installation mode: Classic Clients with Work 10 Email Management (EM). In this mode, you can continue to use the iManage Desktop (classic) clients' integration with Microsoft Office and Adobe Acrobat. In addition, you get to use the new Work 10 Email Management (EM) for Outlook integration, which enables you to file emails, meeting requests, and assigned tasks directly from Microsoft Outlook to iManage Work.

NOTE:

This installation mode requires iManage Work Desktop for Windows 10.5.0. For installation requirements, see the Requirements section.

Prerequisites

NOTE:

All Microsoft Windows platforms that are supported by iManage Work Desktop for Windows are supported for this installation mode.

  • iManage Work Server 10.2.2 or later

  • iManage Work Web Server 10.2.

  • Uninstall all iManage Work Desktop (Classic) Clients.

  • Latest build for iManage Work Desktop for Windows 10.5.0.

  • 9.3.7 versions of iManage DeskSite, iManage FileSite, and/or iManage OffSite.

  • Download iManageAgentServices.exe to the same folder that contains the installers and install iManage Agent Services.

Installation instructions

NOTE:

To install the application, your account needs to have privileges to install the software.

  1. Download the iManage Work Desktop for Windows 10.5.0, iManage Agent Services 10.5.0, and iManage Work desktop clients (iManage DeskSite and/or iManage FileSite) 9.3.7 installers.

  2. Download the iManage Work desktop clients 9.3.7 supplemental transform files (Work10ConservativeMode.mst and Work10ConservativeModex86.mst) to the same location as the installers in Step 1.

  3. At the command prompt, navigate to the directory that contains the installers.

  4. Install iManage Agent Services using the following command:
    iManageAgentServices.exe /install
    OR
    iManageAgentServices.exe /install /quiet
    (for installation without manual intervention)

  5. Run the iManage Work Desktop for Windows 10.5.0 installer with the transform file argument as follows:
    "iManageWorkDesktopforWindowsx64.exe" TRANSFORMS=Work10ConservativeModex64.mst /install
    OR
    "iManageWorkDesktopforWindowsx86.exe" TRANSFORMS=Work10ConservativeModex86.mst /install
    Enter the exact full path in the TRANSFORMS section.

  6. Install iManage FileSite 9.3.7 and/or iManage DeskSite 9.3.7 using the following command:
    Setup.exe /s /v"/qn SERIALNUMBER=<serial number> EM_STATUS=OFF INT_3P=2"

  7. Optionally, install iManage OffSite 9.3.7.

Upgrade instructions

If you already have iManage Work Desktop for Windows 10.5.0 and earlier versions of iManage Work desktop clients (iManage DeskSite, iManage FileSite, and/or iManage OffSite), you can to upgrade to the "Classic Clients with Work 10 EM" mode as follows:

NOTE:

To install the application, your account needs to have privileges to install the software.

  1. Download the iManage Work Desktop for Windows 10.5.0, iManage Agent Services 10.5.0, and iManage Work Desktop Clients (iManage DeskSite or iManage FileSite) 9.3.7 installers.

  2. Download the iManage Work 9.3.7 supplemental transform files (Work10ConservativeMode.mst and Work10ConservativeModex86.mst) to the same location as the installers in Step 1.

  3. At the command prompt, navigate to the directory that contains the installers.

  4. Install iManage FileSite 9.3.7 and/or iManage DeskSite 9.3.7 using the following command:
    Setup.exe /s /v"/qn SERIALNUMBER=<serial number> EM_STATUS=OFF INT_3P=2"

  5. Optionally, install iManage OffSite 9.3.7.

  6. Install iManage Agent Services 10.5.0 using the following command:
    iManageAgentServices.exe /install
    OR
    iManageAgentServices.exe /install /quiet
    (for installation without manual intervention)

  7. Run the iManage Work Desktop for Windows 10.5.0 installer with the transform file argument as follows:
    "iManageWorkDesktopforWindowsx64.exe" TRANSFORMS=Work10ConservativeModex64.mst /install
    OR
    "iManageWorkDesktopforWindowsx86.exe" TRANSFORMS=Work10ConservativeModex86.mst /install

NOTE:

  • If you are upgrading, the suggested filing database is upgraded to the iManage Work 10.5.x suggested filing database.

  • If you are currently running iManage FileSite 9.3.7 or iManage DeskSite 9.3.7 installed in Conservative mode using the following command:
    Setup.exe /s /v"/qn SERIALNUMBER=<serial number> EM_STATUS=OFF INT_3P=2"
    and are not planning the upgrade iManage DeskSite or iManage FileSite, then just install iManage Work Desktop for Windows 10.5.0 with the following transform file argument:
    "iManageWorkDesktopforWindowsx64.exe" TRANSFORMS=Work10ConservativeModex64.mst /install
    OR
    "iManageWorkDesktopforWindowsx86.exe" TRANSFORMS=Work10ConservativeModex86.mst /install

NOTE:

From 10.2.7 onwards, you can disable the iManage Auto Update functionality by using the following command line when installing iManage Agent Services: iManageAgentServices.exe /silent AUTO_UPDATE=0. The command line parameters are case-sensitive.