This guide is intended for iManage Work administrators, and provides instructions on setting up and configuring iManage Work Mobility for Ivanti. This enables users to access documents and emails from iManage Work through this application, using their iOS mobile devices (such as iPad or iPhone).

iManage Work Mobility product references

This document references the following iManage Work products:

  • iManage Work Server
  • iManage Work Mobility for iOS

Related documentation

Visit Best practices for deploying iManage Work Mobility to understand how to successfully deploy iManage Work Mobility with a Mobile Device Management (MDM) system.

See the iManage Work Mobility YouTube playlist for helpful videos to get started with the app.

For the latest product documentation, go to https://help.imanage.com/

Notation conventions

The conventions used in this document are explained in the following table:

Bold

User interface elements such as menu items or buttons. For example:

Tap Cancel to halt the operation.

Italics

Document titles and new terms. For example:

  • For more information, refer to the IDOL Server Administration Guide.
  • An action command is a request, such as a query or indexing instruction, sent to IDOL Server.

monospace font

File names, paths, and code. For example:

The FileSystemConnector.cfg file is installed in C:\Program Files\FileSystemConnector\.

monospace bold

Data typed by the user. For example:

  • Type run at the command prompt.
  • In the User Name field, type Admin.

monospace italics

Replaceable strings in file paths and code. For example:

user UserName

Command-line Syntax Conventions

[ optional ]

Brackets describe optional syntax. For example:

[ -create ]

|

Bars indicate “either | or” choices. For example:

[ option1 ] | [ option2 ]

In this example, you must choose between option1 and option2.

{ required }

Braces describe required syntax in which you have a

choice and that at least one choice is required. For example:

{ [ option1 ] [ option2 ] }

In this example, you must choose option1, option2, or both options.

required

Absence of braces or brackets indicates required syntax in which there is no choice; you must type the required syntax element.

variable

<variable>

Italics specify items to be replaced by actual values. For example:

-merge filename1

(In some documents, angle brackets are used to denote these items.)

...

Ellipses indicate repetition of the same pattern. For example:

-merge filename1, filename2 [, filename3... ]

where the ellipses specify, filename4, and so on.

Notices

This document uses the following notices:

CAUTION:

A caution indicates that an action can result in the loss of data.

IMPORTANT:

An important note provides information that is essential to completing a task.

NOTE:

A note provides information that emphasizes or supplements important points of the main text. A note supplies information that may apply only in special cases.

For example, memory limitations, equipment configurations, or details that apply to specific versions of the software.

TIP:

A tip provides additional information that makes a task easier or more productive.

Contacting iManage

iManage customer support provides assistance in quickly and effectively resolving issues you may encounter while using iManage Work products. Services include access to the customer support site for online solution documents, expertise-based service by iManage support engineers, and software maintenance to ensure you have the latest technology.
For the latest product documentation, go to https://help.imanage.com.

Customer support site includes:

  • Knowledge Base: Contains an extensive library of end user documentation, FAQs, and technical articles that is easy to navigate.
  • Case Center: Is a central location to create, monitor, and manage all your cases that are open with technical support.
  • Download Center: Where you can request and download products, and product updates.
    For more information on products and product updates, go to https://help.imanage.com.
  • Resource Center: Contains other helpful resources appropriate for your product.

For support queries. email us at support@imanage.com.