You have the possibility of running a question list through multiple documents in one go. You can choose many documents of the same type, like commercial lease agreements in a specific jurisdiction. Then, Ask iManage will read all those documents and get you answers from them.
NOTE: We strongly recommend that you validate Ask iManage responses with the evidence provided. AI can make mistakes.
On this page:
- Reviewing multiple documents at once
- Viewing the evidence of the response
- Copying the question and the responses to your local device
- Providing feedback on the quality and accuracy of the response
- Exporting the tabulated responses
- Deleting the documents from the review list
- Searching the tabulated results
- Closing Ask iManage page
Reviewing multiple documents at once
In cloudimanage.com, select the documents of your interest. You can also organize documents of a similar nature into folders for ease of selection.
Figure: Selected documents
Select the Ask iManage
icon.
In the Ask iManage page that opens, apply a question list to the documents for Ask iManage to read through them and fetch the answers. The system can run the question list for a maximum of 50 documents at a time. After you select a question list, you can view the list of labels for which you'll get answers.
Figure: Ask iManage page
Select Ask to start document processing.
Ask iManage will read through all the unprocessed documents in the list. It may take a while for Ask iManage to fetch the answers based on the size and number of documents it has to read through.Figure: Documents processing stage
After the document processing is complete, the answers are populated in a tabulated format. You may notice that some of the labels have the “Answer not found” response. This indicates that Ask iManage didn't find related information in the document.
Figure: Documents processed stage
NOTE: If Ask iManage fails to find the relevant information in the document or relevant information doesn't exist for the question being asked, a “Answer not found” response is displayed.
The system saves the responses and they'll be displayed for you when you sign in again and apply the same combination of documents and question list. Further, the responses are visible to every user in your environment, provided they apply the same combination of documents and question list, if the question list applied was Organization.
However, the system saves only the responses from the last run question list. If you or any other user re-runs the question list or runs a different question list for the same set of documents, the current set of responses are deleted and the system saves the latest responses.
After your documents are reviewed and you get the responses, you can additionally do the following:
Viewing the evidence of the response
The number icons below the answer indicate the count of evidence found in the document related to the question.
To view the section in the document that was used to generate the answer, hover over a number icon.
Figure: Hover over a number to view the evidence
To view the location in the document where the evidence was found, select a number icon.
Figure: Select a number to view the evidence in the document
NOTE: You can use either of these options to validate the generated answer. To return to the Ask iManage page, select the back 
Copying the question and the responses to your local device
To copy the answer for your intended use, select the Copy to clipboard
icon.
Providing feedback on the quality and accuracy of the response
After you've validated the answer, select the Good answer or Bad answer
icon to give us feedback about how Ask iManage did.
If you select the Bad answer icon, you're presented with a set of preset answers that give us more information about why the answer wasn't acceptable. These options are:
Answer is incorrect
Answer is incomplete
Answer is too short
Answer is too long
Style is bad or offensive
Other
NOTE: Selecting either of these feedback options doesn’t send us the document, question, or the answer.
Exporting the tabulated responses
On the Ask iManage page, select the documents for which you want to export the answers, and then select Export. The answers are exported to your local device in the .csv, .docx, or .xlsx format.
Figure: Export Answers
Deleting the documents from the review list
Select the documents that you want to be removed from your list of documents, and then select Delete. The documents, along with the answers are removed for processing. The documents don’t get deleted from the database.
Searching the tabulated results
If the list of documents and the questions in the questionnaire are numerous, you can use the search field to enter the information you quickly want to locate. The information gets highlighted and is easy to view.
Figure: Search field
Closing Ask iManage page
To close the Ask iManage page and return to the cloudimanage.com interface, select the X icon in the upper-right corner of the page.
