As an administrator, before you create Knowledge Collections, make sure that:

  • You belong to the INSIGHTPLUS_PRODUCT_MANAGER group to enable, create, edit, publish, unpublish, or delete collections.

  • You have at least one Knowledge Library configured. Every Knowledge Collection is linked to a Knowledge Library.

  • The relevant properties are configured in the iManage Insight+ Admin > Properties > Documents & Emails tab, so that they can sync with the Knowledge Collection Settings tab for each collection created.

Meeting these requirements ensures that every Knowledge Collection is built on consistent and accurate metadata from the beginning.