As an administrator, before you create Knowledge Collections, make sure that:
You belong to the
INSIGHTPLUS_PRODUCT_MANAGERgroup to enable, create, edit, publish, unpublish, or delete collections.You have at least one Knowledge Library configured. Every Knowledge Collection is linked to a Knowledge Library.
The relevant properties are configured in the iManage Insight+ Admin > Properties > Documents & Emails tab, so that they can sync with the Knowledge Collection Settings tab for each collection created.
To configure properties, refer to Configuring Properties to sync metadata values.
To configure settings, refer to Configuring Settings tab.
Meeting these requirements ensures that every Knowledge Collection is built on consistent and accurate metadata from the beginning.