This block filters out unique knowledge owner IDs across all searched knowledge documents.

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Step

Figure

Description

7.1

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Connector (Data Operation)

Stores the knowledge owner ID for each search document. Storing these IDs allows the system to consolidate them into a single list and send one email notification to each owner.

The email lists documents in the following order:

  1. Due today

  2. Overdue

7.2

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Connector (Data Operation)

Removes documents that don't have a knowledge owner ID, so that the email won't include such document entries.

7.3

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Connector (Data Operation)

Identifies and stores unique knowledge owner IDs from the documents filtered in the previous step.

For example, if Jerry Isaac is the knowledge owner for 10 different documents, his ID is stored only once. Jerry then receives a single email covering all 10 due or overdue documents, rather than 10 separate emails.