1. In the Navigation pane, select the Administration tab.

  2. In the Records Policy pane, select Holds. All retention holds displays in the List pane.

  3. Select a retention hold.

  4. In the Preview pane, select the Holds tab. A list of items the hold is currently applied to opens.

  5. To view individual items, select the appropriate item tab. For example, to view matters to which this retention hold is currently applied, select the Matter tab. A list of matters opens.

  6. From this list, select item(s), and select Remove.

    Alternatively:

    1. Search or browse for the item.

    2. With the item selected in the List pane, select the Holds tab in the Preview pane. The retention hold applied to the item is listed.

    3. Select the retention hold and then select Remove Hold.