In the Cases dashboard,
- Click anywhere on a case row to navigate to the case details page. The list of matters under the case are displayed, by default. Click the Timeline tab.
Alternatively, - In the case row, click > Timeline.
You can view the sequence of updates done for the case information in a chronological order.
You can also download the timeline of activity performed on the case. Select Download Report. The entire activity sequence in a chronological order is downloaded in .pdf format.
If you want the report in MS Excel format, select > Download Excel Report.
If the timeline has been filtered, the user is prompted to confirm if the full report should be downloaded or if the filtered report is preferred.