The Detect and Protect Work account is the iManage Work account that Threat Manager uses to disable a user account when the Detect and Protect Disable Account action is triggered. (For information about Detect and Protect, refer to iManage Threat Manager Help.)

The account must be assigned a role with Tier 1 iManage Control Center Access privileges. You can assign this privilege in iManage Control Center, when a role is being edited or added, under Control Center Privileges > Control Center Access.

NOTE: Tier 1 versus Tier 2

  • Tier 1 provides basic product support and help desk features, including the ability to lock and unlock users.

  • Tier 2 provides advanced product support features.

Task: Configure the Detect and Protect Work Account

You need an iManage Work account assigned a role with Tier 1 iManage Control Center Access privileges to complete this task.

  1. In Configuration > Settings > System, go to the Detect and Protect Work Account section.

  2. In User, enter the iManage Work account user name.

  3. In Password, enter the password for the account.

  4. Select Save.

To remove the saved credentials, select Clear.