If a document or email preview doesn't render as expected due to reasons such as unsupported file format, very large files, encrypted files and so on, a guidance is displayed on the screen to help you continue your work without interruption.

The guidance shows the options you can select from based on the document actions configured in iManage Control Center and available on your device. These options may include co-authoring or opening in the appropriate desktop app.

A few examples of the guidance displayed on screen are listed Sample guidance table.

Table: Sample guidance

Use case

Guidance

Unsupported document type

Unsupported doc type.jpg

Preview error

Preview error simple.jpg

Preview error when
co-authoring is enabled

Preview error with co-auth.jpg