Microsoft 365 file open options lets you configure how Microsoft 365 file extensions open when you select the document title or double-click the document row.

The extension types and a few of the format examples supported are listed in the following table:

Table: Extension type and example formats

Extension type

Example Formats

Microsoft 365 file extension

  • .docx

  • .pptx

  • .ppsx

  • .xlsx

  • .xlsm

  • .xlsb

Microsoft 365 apps in iManage Work

  • Microsoft 365 for the desktop

  • Microsoft 365 for the web

  • Microsoft 365 for mobile

The following table shows the options available to set the Microsoft 365 file-open behavior for title click and row double-click.

The available options depend on whether Next Generation Co-authoring is enabled on your tenant. For more information about enabling Next Generation Co-authoring, refer to Configuring iManage Work Next Generation Co-authoring in iManage Control Center.

Title click options

Row double-click options

Options available when Next Generation Co-authoring isn’t enabled:

  1. Preview

  2. Edit

  3. Open in read-only

  4. Open in protected mode

M 365 title click without co-auth.jpg

Options available when Next Generation Co-authoring is enabled:

  1. Preview

  2. Edit

  3. Open in read-only

  4. Open in protected mode

  5. Edit (Co-author)

  6. View in MS Office for the web

  7. Edit (Co-author) in MS Office for the web

M365 title click with co-auth.jpg


NOTE:

  • The Edit (Co-author) option is displayed only when the Microsoft 365 for the desktop application is enabled.

  • The View in MS Office for the web option is displayed only when the Microsoft 365 for the web application is enabled.

Options available when Next Generation Co-authoring isn’t enabled:

  1. Preview

  2. Edit

  3. Open in read-only

  4. Open in protected mode

  5. None

M365 double click without co-auth.jpg

Options available when Next Generation Co-authoring is enabled:

  1. Preview

  2. Edit

  3. Open in read-only

  4. Open in protected mode

  5. Edit (Co-author)

  6. View in MS Office for the web

  7. Edit (Co-author) in MS Office for the web

  8. None

M365 double click with co-auth.jpg

NOTE: Selecting the None option disables the row double-click action.

iManage Work Agent must be installed and configured on your device for the following title and row-double click actions to work:

  • Edit

  • Open in read-only

  • Open in protected mode

NOTE: The Open in read-only and Open in protected mode actions default to the Edit action on macOS.

For all title and row double-click actions, you're provided with fallback options in situations where your configured action can't be completed.

Here’s an example of when a fallback option would appear and how you'd continue.

If you’ve set Edit as the File open option for title click and the file is open in a co-authoring session by another user, then you’re presented with the following fallback options dialog when you click the title of the document:

Edit (Co-author).jpg

You can either Cancel the action or perform one of the following actions on the document:

  • Edit (Co-author)

  • Preview

  • Edit (Co-author) in Web

You can also select the Remember my choice check box and then select Edit (Co-author), Preview, or Edit (Co-author) in Web as your preferred action to be executed when you face the same situation again.

At any time, if you want to reset the preferred action set by you using Remember my choice in any fallback dialog, browse to User Settings and then select Reset ‘Open’ saved choices.

Reset open choices.gif

Based on the document status and whether iManage Work Agent is installed and configured on your device, each of the following title and row double-click actions offer fallback options:

Table 1: Fallback options for Edit title and row double-click action

Document status

If iManage Work Agent is enabled on your device

If iManage Work Agent isn't enabled on your device

Mobile device

You have edit rights for the document

  • The document opens in the native desktop application using iManage Work Agent.

  • The document is checked out and locked for edits.

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

Preview

You have read-only rights for the document

 

You can preview or open the document as
read-only.

Open - Insuffcient permissions to edit.jpg

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

Preview

Document is checked out or locked

Scenario 1: If the document is checked out or locked by someone else, then you can preview or open the document as read-only.

Open - Document is locked or checked out.jpg

Scenario 2: If you’ve checked out the document, then the document opens in the native desktop application using iManage Work Agent.

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

Preview

Document is declared as a record

You can preview or open the document as
read-only.

Open - File is a record.jpg

 

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

Preview

Document is open in a
co-authoring session

Scenario 1: If either Microsoft 365 for the web application or Microsoft 365 for the desktop application is enabled, you can perform any one of the following actions:

  • Edit (Co-author) in Web (only if the Microsoft 365 for the web application is enabled)

    • Join an existing co-authoring session in the web application.

  • Edit (Co-author) (only if the Microsoft 365 for the desktop application is enabled)

    • Join an existing co-authoring session in the native desktop office application.

  • Preview

Edit (Co-author).jpg

 

Scenario 2: If neither Microsoft 365 for the web application or Microsoft 365 for the desktop application is enabled, you can then perform any of the following actions:

  • Open Read-only

  • Preview

Open read only co author.jpg

Scenario 1: If either Microsoft 365 for the web application or Microsoft 365 for the desktop application is enabled, you can then perform any one of the following actions:

  • Edit (Co-author) in Web (only if the Microsoft 365 for the web application is enabled)

    • Join an existing co-authoring session in the web application.

  • Edit (Co-author) (only if the Microsoft 365 for the desktop application is enabled)

    • Join an existing co-authoring session in the native desktop office application.

  • Preview

Edit (Co-author).jpg

Scenario 2: If neither Microsoft 365 for the web application or Microsoft 365 for the desktop application is enabled, you can then Preview the document.

Preview co auth.jpg

Scenario 1: If either Microsoft 365 for the web application or Microsoft 365 for mobile app is enabled, you can then perform any one of the following actions:

  • Edit (Co-author) in Web (only if the only if the Microsoft 365 for the web application is enabled)

    • Join an existing co-authoring session in the web application

  • Edit (Co-author) (only if the only if Microsoft 365 for mobile is enabled)

    • Join an existing co-authoring session in the native desktop office application.

  • Preview

Edit (Co-author).jpg


Scenario 2: If neither Microsoft 365 for the web application or Microsoft 365 for mobile app is enabled, you can then Preview the document.

Preview co auth.jpg

Table 2: Fallback options for Open in read-only title and row double-click action

Document status

If iManage Work Agent is enabled on your device

If iManage Work Agent isn't enabled on your device

macOS (if iManage Agent is installed on your device)

NOTE: The Open in read-only action isn't supported on macOS.

Mobile device

You have edit rights on the document

Document opens in the native desktop application using iManage Work Agent in read-only mode.

You can perform any one of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg
  • Document opens in the native desktop application using iManage Work Agent.

  • Document is checked out and locked for edits.

Preview

You have read-only rights to the document

Document opens in the native desktop application using iManage Work Agent in read-only mode.

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg
  • Document opens in the native desktop application using iManage Work Agent.

  • Document is checked out and locked for edits.

Preview

Document is checked out or locked

Document opens in the native desktop application using iManage Work Agent in read-only mode.

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

You can perform any of the following actions on the document:

  • Preview

  • Open Read-only

Open - File is a record.jpg

Preview

Document is declared as a record

Document opens in the native desktop application using iManage Work Agent in read-only mode.

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

You can perform any of the following actions on the document:

  • Preview

  • Open Read-only

Open - File is a record.jpg

Preview

Document is open in a
co-authoring session

Document opens in the native desktop application using iManage Work Agent in read-only mode.

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

Scenario 1: If either Microsoft 365 for the web application or Microsoft 365 for the desktop application is enabled, you can then perform any of the following actions:

  • Edit (Co-author) in Web (only if the Microsoft 365 for the web application is enabled)

    • Join an existing co-authoring session in the web application.

  • Edit (Co-author) (only if the Microsoft 365 for the desktop application is enabled)

    • Join an existing co-authoring session in the native desktop office application.

  • Preview

Edit (Co-author).jpg

 
Scenario 2: If neither Microsoft 365 for the web application nor Microsoft 365 for the desktop application is enabled, you can then perform any one of the following:

  • Open Read-only

  • Preview

Open read only co author.jpg

Preview

Table 3: Fallback options for Open in protected mode title and row double-click action

Document status

If iManage Work Agent is enabled on your device

If iManage Work Agent isn't enabled on your device

macOS (if iManage Agent is installed on your device)

NOTE: The Open in protected mode action isn't supported on macOS.

Mobile device

You have edit rights on the document

  • Document opens in the native desktop application using iManage Work Agent in the protected view.

  • Document isn't checked out.

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

  • Document opens in the native desktop application using iManage Work Agent.

  • Document is checked out and locked for edits.

Preview

You have read-only rights on the document

Document opens in the native desktop application using iManage Work Agent in the protected view.

 

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

 

You can perform any of the following actions on the document:

  • Preview

  • Open Read-only

Open - Insuffcient permissions to edit.jpg

Preview

Document is checked out or locked

Document opens in the native desktop application using iManage Work Agent in the protected view. 

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

 

  • Scenario 1: If the document is checked out or locked by someone else, then you can perform any of the following actions on the document:

    • Preview

    • Open Read-only

Open - Document is locked or checked out.jpg

Scenario 2: If you’ve checked out the document, then the document opens in the native desktop application using iManage Work Agent.

Preview

Document is declared as a record

Document opens in the native desktop application using iManage Work Agent in the protected view. 

 

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

You can perform any of the following actions on the document:

  • Preview

  • Open Read-only

Open - File is a record.jpg

Preview

Document is open in a
co-authoring session

You can perform any of the following actions on the document:

  • Edit (Co-author) in Web (only if Microsoft 365 for the web application is enabled)

  • Edit (Co-author) (only if Microsoft 365 for the desktop application is enabled)

  • Preview

Edit (Co-author).jpg

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

Scenario 1: If either Microsoft 365 for the web application or Microsoft 365 for the desktop application is enabled, you can then perform any of the following actions:

  • Edit (Co-author) in Web (only if the Microsoft 365 for the web application is enabled)

    • Join an existing co-authoring session in the web application.

  • Edit (Co-author) (only if the Microsoft 365 for the desktop application is enabled)

    • Join an existing co-authoring session in the native desktop office application.

  • Preview

Edit (Co-author).jpg

 Scenario 2: If neither Microsoft 365 for the web application nor Microsoft 365 for the desktop application is enabled, you can then perform any of the following actions:

  • Open Read-only

  • Preview

Open read only co author.jpg

Preview

Table 4: Fallback options for Edit (Co-author) title and row double-click action

Document status

If Microsoft 365 for the desktop application is enabled and iManage Work Agent is installed on your device

If Microsoft 365 for the desktop application is enabled but iManage Work Agent isn't installed on your device

If Microsoft 365 for the desktop or mobile application isn't enabled but iManage Work Agent is installed on your device

If Microsoft 365 for the desktop or mobile application isn't enabled and iManage Work Agent isn't installed on your device

You have edit rights on the document

You can start a co-authoring session on the document using a native desktop application through the Microsoft Cloud Storage Partner Program (CSPP) integration.

You can start a co-authoring session on the document using a native desktop application through the Microsoft Cloud Storage Partner Program (CSPP) integration.

  • Document opens in the native desktop application using iManage Work Agent.

  • Document is checked out and locked for edits.

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

You have read-only rights on the document

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

InsufficientEdit(Co-author) Permissions.jpg

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

InsufficientEdit(Co-author) Permissions.jpg

You can preview or open the document as read-only.

Open - Insuffcient permissions to edit.jpg

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

Document is checked out or locked

You can perform any of the following actions on the document.

  • Preview

  • Open Read-only

Open - Document is locked or checked out.jpg

Preview

Scenario 1: If the document is checked out or locked by someone else, then you can preview or open the document as read-only.

Open - Document is locked or checked out.jpg

Scenario 2: If you’ve checked out the document, the document opens in the native desktop application using iManage Work Agent.

You can perform any of the following actions on the document.

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

Document is declared as a record

You can perform any of the following actions on the document:

  • Preview

  • Open Read-only

Open - File is a record.jpg

Preview

You can perform any of the following actions on the document:

  • Preview

  • Open Read-only

Open - File is a record.jpg

You can perform any of the following actions on the document:

  • Download

  • Preview

  • View in Web (only if Microsoft 365 for the web application is enabled)

Error in connection for view in web.jpg

Document is open in a
co-authoring session

You can join an existing co-authoring session on the document using native desktop application through the Microsoft Cloud Storage Partner Program (CSPP) integration.

You can join an existing co-authoring session on the document using native desktop application through the Microsoft Cloud Storage Partner Program (CSPP) integration.

Scenario 1: If either Microsoft 365 for the web application or Microsoft 365 for the desktop application is enabled, you can then perform any one of the following actions:

  • Edit (Co-author) in Web (only if the Microsoft 365 for the web application is enabled)

    • Join an existing co-authoring session in the web application.

  • Edit (Co-author) (only if the Microsoft 365 for the desktop application is enabled)

    • Join an existing co-authoring session in the native desktop office application.

  • Preview

Edit (Co-author).jpg

Scenario 2: If neither Microsoft 365 for the web application or Microsoft 365 for the desktop application is enabled, you can then perform any of the following actions:

  • Open Read-only

  • Preview

Open read only co author.jpg

Scenario 1: If either Microsoft 365 for the web application or Microsoft 365 for the desktop application is enabled, you can then perform any one of the following actions:

  • Edit (Co-author) in Web (only if the Microsoft 365 for the web application is enabled)

    • Join an existing co-authoring session in the web application.

  • Edit (Co-author) (only if the Microsoft 365 for the desktop application is enabled)

    • Join an existing co-authoring session in the native desktop office application.

  • Preview

Edit (Co-author).jpg

Scenario 2: If neither Microsoft 365 for the web application or Microsoft 365 for the desktop application is enabled, you can then Preview the document.

Preview co auth.jpg

Table 5: Fallback options for View in MS Office for the web title and row double-click action

Document status

If Microsoft 365 for the web application and mobile are enabled

If Microsoft 365 for the web application isn't enabled

Mobile

You have edit rights on the document

You can edit the document using the
Edit (Co-author) in Web option.

  • The document opens in the native desktop application using iManage Work Agent.

  • The document is checked out and locked for edits.

Preview

You have read-only rights on the document

View in Web

You can preview or open the document as read-only.

Open - Insuffcient permissions to edit.jpg

Document is checked out or locked

View in Web

Scenario 1: If the document is checked out or locked by someone else, then you can preview or open the document as read-only.

Open - Document is locked or checked out.jpg

Scenario 2: If you’ve checked out the document, then the document opens in the native desktop application using iManage Work Agent.

Document is declared as a record

View in Web

You can preview or open the document as read-only.

Open - File is a record.jpg

Document is open in a co-authoring session

You can edit the document using the
Edit (Co-author) in Web option.

Scenario 1: If either Microsoft 365 for the web application or Microsoft 365 for the desktop application is enabled, you can then perform any of the following actions:

  • Edit (Co-author) in Web (only if the Microsoft 365 for the web application is enabled)

    • Join an existing co-authoring session in the web application.

  • Edit (Co-author) (only if the Microsoft 365 for the desktop application is enabled)

    • Join an existing co-authoring session in the native desktop office application.

  • Preview

Edit (Co-author).jpg

 Scenario 2: If neither Microsoft 365 for the web application nor Microsoft 365 for the desktop application is enabled, you can then perform any one of the following actions:

  • Open Read-only

  • Preview

Open read only co author.jpg

Table 6: Fallback options for Edit (Co-author) in MS Office for the web title and row double-click action

If Microsoft 365 for the web application and mobile are enabled

If Microsoft 365 for the web application isn't enabled

If Microsoft 365 for the web application isn't enabled

Mobile

You have edit rights on the document

View in Web

  • The document opens in the native desktop application using iManage Work Agent.

  • The document is checked out and locked for edits.

Preview

You have read-only rights on the document

View in Web

You can preview or open the document as read-only.

Open - Insuffcient permissions to edit.jpg

Document is checked out or locked

View in Web

Scenario 1: If the document is checked out or locked by someone else, then you can preview or open the document as read-only.

Open - Document is locked or checked out.jpg


Scenario 2: If you’ve checked out the document, then the document opens in the native desktop application using iManage Work Agent.

Document is declared as a record

View in Web

You can preview or open the document as read-only.

Open - File is a record.jpg

Document is open in a co-authoring session

View in Web

Scenario 1: If either Microsoft 365 for the web application or Microsoft 365 for the desktop application is enabled, you can then perform any of the following actions:

  • Edit (Co-author) in Web (only if the Microsoft 365 for the web application is enabled)

    • Join an existing co-authoring session in the web application.

  • Edit (Co-author) (only if the Microsoft 365 for the desktop application is enabled)

    • Join an existing co-authoring session in the native desktop office application.

  • Preview

Edit (Co-author).jpg

Scenario 2: If neither Microsoft 365 for the web application nor Microsoft 365 for the desktop application is enabled, you can then perform any of the following actions:

  • Open Read-only

  • Preview

Open read only co author.jpg