This guide is intended for system administrators who want to install, configure, and customize iManage Drive for macOS. For the options available in the default (user) mode and instructions on how to use these options, refer to iManage Drive for Mac User Guide 10.10.0. The subsequent sections in this guide provide more information about installing and configuring iManage Drive, enabling the admin mode, customizing the account setup options, and the additional options available in the admin mode.
This section contains the following topics:
- Related Documentation
- iManage Customer Support
The following conventions are used in this document.
This guide uses the following conventions:
All user-interface elements such as a menu item or button, and dialog box and panel names. Also used for file names, file extensions and file paths, and registry hives and registry keys, user inputs and commands, and keyboard options.
Document titles, new terms, placeholders/variables for which users supply values including replaceable strings in file paths, code, and commands.
References to code inline, in lists, and anywhere else outside of a code snippet.
Multi-line code samples and lengthy Terminal/Command Prompt output.
Command-line Syntax Conventions
This guide uses the following command-line syntax conventions:
Brackets describe optional syntax. For example:
Bars indicate “either | or” choices. For example:
Braces describe the syntax in which you have a choice and that at least one choice is required.
Absence of braces or brackets indicates required syntax in which there is no choice; you must type the required syntax element.
Italics specify items to be replaced by actual values. For example:
Ellipses indicate repetition of the same pattern. For example:
The use of punctuation—such as single and double quotes, commas, periods—indicates actual syntax; it is not part of the syntax definition.
A caution indicates an action can result in the loss of data.
A tip provides additional information that makes a task easier or more productive.
The following documents provide more details about iManage Drive for Mac:
- iManage Drive for Mac Release Notes 10.10.0
- iManage Drive for Mac Help 10.10.0
Documentation Updates and Support
iManage Support provides prompt and accurate support to help you resolve issues you may encounter or questions you may have while using iManage products. Support services include access to the Help Center for online answers, expert service by iManage support engineers, and software maintenance to ensure you have the most up-to-date technology.
To access the iManage Help Center, visit https://help.imanage.com
Help Center provides access to:
- Knowledge base and production documentation: The Help Center Knowledge Base and Documentation sections contain an extensive library of technote articles, FAQs, and product documentation.
- Releases and release notes: The Help Center Releases section contains iManage product installer downloads, release notes, and links to available patch releases.
- Community: The Help Center Community section allows you to interact with other iManage Community members and iManage Support engineers to seek answers to your questions or help provide answers to others' questions.
- Podcasts and videos: The Podcasts and Videos sections offer a library of audio and video reference materials to help you learn more about implementing, using, and maintaining iManage products.
- Announcements: Receive announcement notifications by following the announcement sections you find most relevant to your needs for information such as: support news, new releases and resources, and technical updates.
- Case portal: The Help Center also includes your iManage Support case portal where you can submit and manage all your support cases.
You can retrieve the latest available product documentation from iManage’s Knowledge Base in the iManage Help Center. A document in the Knowledge Base has a version number (for example, version 7.5) and may also have a revision number (for example, revision 3). The version number applies to the product that the document describes. The revision number applies to the document. The Knowledge Base contains the latest available revision of any document.
To submit a new support case to iManage Support by email, contact us at firstname.lastname@example.org.
To contact iManage Support by phone, please refer to the iManage Support FAQ knowledge base article in Help Center for contact information by region.