The following options help you configure the settings for automatically synchronizing the mailbox to ensure that the filing label appears for the sender and all recipients when one of the iManage users in the To, From, Cc, or Bcc field files the email.

Enable Mailbox Sync

By default, mailbox synchronization is turned off. Set Enable Mailbox Sync to true to turn on the feature.

Example:

Mailbox Sync Interval

Use the  Mailbox Sync Interval  option to set the time duration (in seconds) after which mailbox synchronization is done. The default value is 900 (15 minutes). This means, the mailbox synchronization process runs after every 15 minutes to check and mark the emails as filed.

The minimum recommended value for this option is 120.

Example:

Regress Number Of Days Mailbox Sync

Use Regress Number Of Days Mailbox Sync to set the number of days in the past to consider for the first time the mailbox sync feature is used for a mailbox. The mailbox synchronization process starts marking emails from the time it runs first, and doesn't consider older emails.

The default value is 90 days (three months). Any emails received before 90 days aren't considered for synchronization.

Example:

Enable Distribution List Sync

To sync emails in distribution lists during mailbox synchronization, set Enable Distribution List Sync to true. By default, it's turned off.

After enabling this option, the iManage Work add-in requests for an additional Read all groups permission for getting email IDs of the distribution lists that the current mailbox is part of.

The Read all groups permission is a higher level permission that can only the admin of the organization can grant. For more information, refer to Granting permissions for syncing emails from distribution lists.