Deploying iManage Work Desktop for Windows using enterprise software deployment tools

Deploying iManage Work Desktop for Windows

You can deploy iManage Work Desktop for Windows using enterprise software deployment tools such as Microsoft SCCM by doing the following:

1. Visit iManage Help Center and download the offline full installers for iManage Agent Services and iManage Work Desktop for Windows. Make sure that the offline full installers that you download match the Microsoft Office bitness on the user's machine. Use:

   • 32-bit offline full installer for 32-bit version of Microsoft Office.

   • 64-bit offline full installer for 64-bit version of Microsoft Office.

2. Make sure the following prerequisites are installed on the user’s machine:

   • Microsoft Framework .NET 4.6.2 or later

   • Microsoft Edge WebView2 runtime
     For the complete list of prerequisities, refer to Prerequisites.

3. (Optional) Remove any previous versions of iManage Work Desktop for Windows before installing the latest version. If you choose to perform this step, users must close their Microsoft Office and Adobe Acrobat applications when uninstalling iManage Work Desktop for Windows.
   If you don't want users to close their Microsoft Office and Adobe Acrobat applications, don't uninstall the previous versions and continue installing as described in the next step. After the latest version of the software is installed, use the cleanup tool to remove old versions of the software after the installation is complete. For more information, refer to Removing previous versions of iManage Work Desktop for Windows.

4. Do the following:

   1. Deploy iManage Agent Services using the iManageAgentServices.exe /quiet command. iManage Agent Services should be deployed before installing iManage Work Desktop for Windows.

   2. iManage Auto Updates is enabled by default. Disable iManage Auto Updates using the following command when installing iManage Agent Services iManageAgentServices.exe /silent AUTO_UPDATE=0.
      Command line parameters are case-sensitive. 

5. Deploy iManage Work Desktop for Windows using the following command:

   • For 64-bit Microsoft Office: iManageWorkDesktopforWindowsx64.exe /s setup.iss

   • For 32-bit Microsoft Office: iManageWorkDesktopforWindowsx86.exe /s setup.iss

6. (Optional) If you are deploying iManage DeskSite or iManage FileSite in compatibility mode, run the following command to install the relevant client:
   Setup.exe /s /v"/qn SERIALNUMBER=<serial number> EM_STATUS=OFF INT_3P=0"Or
   MsiExec.exe /i "<path to Full_Installer>.msi" /qn SERIALNUMBER=<serial number> EM_STATUS=OFF INT_3P=0"

Additionally,

• To create a setup.iss file to automate the installation of iManage Work Desktop for Windows, run the following command before deploying iManage Work Desktop for Windows as described in Step 5:

  • For 64-bit Microsoft Office: 
    iManageWorkDesktopforWindowsx64.exe /r /f1"c:\temp\setup.iss”

  • For 32-bit Microsoft Office: 
    iManageWorkDesktopforWindowsx86.exe /r /f1"c:\temp\setup.iss”
    where:

    • /r means recording

    • "c\temp\setup.iss" is the output for the setup.iss file.

• To know the command line parameters that are available for InstallScript setup.exe file, go to Command line parameters for InstallScrupt setup.exe.

• iManage Work Desktop for Windows installer checks whether Microsoft Framework .NET 4.6.2 or later and Microsoft Edge WebView2 are installed. If these applications aren’t present, an error message states that .NET 4.6.2 and Microsoft Edge WebView2 are required and the installer closes.

• Ensure that you install Microsoft WebView2 runtime as an administrator. 

• Microsoft WebView2 runtime, once installed, can automatically update itself to the latest stable version published by Microsoft. iManage Work Desktop for Windows picks up the latest Microsoft WebView2 runtime installed at run time.

Removing previous versions of iManage Work Desktop for Windows

You can remove previous versions of iManage Work Desktop for Windows by using the following silent uninstall command line options:

• To uninstall iManage Agent Service, run the following command: 
  iManageAgentServices.exe /uninstall /quiet

• To uninstall iManage Work Desktop for Windows, run the following command: 
  "C:\ProgramData\iManage\Work\iManageWorkDesktopForWindows\iManageWorkDesktopforWindows.exe" /uninstall /quiet

Alternatively, deploy the latest version of iManage Work Desktop for Windows without uninstalling the previous version of the application. Users can continue to use their Microsoft Office and Adobe Acrobat applications even when a new version of iManage Work Desktop for Windows is being installed on their machine.

The earlier versions of iManage Work Desktop for Windows can be removed using the iManage Work Desktop for Windows cleanup tool. To remove any previous build of iManage Work Desktop for Windows, run the following command in an elevated command prompt from the user login script:
"C:\ProgramData\iManage\Work\iManageWorkDesktopForWindows\iManageWorkDesktopforWindows.exe" /cleanup