The following steps describe how to use Ivanti Neurons for MDM (formerly MobileIron Cloud) to add iManage Work Mobility and configure access and app behavior:


Step

Task

Reference

1

Import the iManage Work 10 for Ivanti app from the App Store into the app catalog.

Adding iManage Work Mobility from the App Store into the Ivanti App Catalog

2

Set up AppConnect configuration.

Editing default iOS AppConnect configuration


(Optional) Enable Docs@Work for editing if you are not using O365 applications.

  1. In the Ivanti admin portal, add the MobileIron Docs@Work app into the App Catalog. 
  2. In App Configurations > Docs@Work Configuration, add a new AppConnect Custom Configuration with the following Key and Value:

mi_enable_doc_sharing = true


(Optional) Enable Microsoft Office apps for editing if you are using O365 applications.

In the Ivanti admin portal, add the desired Microsoft apps (Microsoft Word, etc.) into the App Catalog.

To use the AppTunnel for these apps, see the Ivanti documentation.

3

(Optional) Apply an AppTunnel policy to the application.

Prior to completing this step, you must configure an AppTunnel per the Ivanti documentation.

  1. In the Ivanti admin portal, navigate to App Catalog, then select the Work 10 Mobility for Ivanti app.
  2. Select the App Configurations tab.
  3. Click AppTunnel.
  4. Define the tunneling rules for your users. See Configuring AppTunnel traffic rules for more details.

4

Disable managed apps saving to un-managed apps.

  1. In the top menu bar of the Ivanti administrator portal, go to Configurations > +Add >  iOS Restrictions
    • Ensure that the Allow Open In from managed to unmanaged apps option is disabled. This prevents corporate (managed) applications from sharing documents to public (unmanaged) applications such as Dropbox.
    • Ensure that the Allow Open In from unmanaged to managed apps option is enabled. This enables users to move content from public (unmanaged) applications such as Dropbox to iManage Work.
  2. Click Save.