File open options lets you configure how legacy office file extensions, emails, and other file extensions open when you select on the document title or double-click on the document row in iManage Work Web.
The extension types and a few of the format examples supported are listed in the following table:
Table: Extension type and example formats
Extension type | Example formats |
|---|---|
Legacy Office extensions |
|
Emails |
|
Other files |
|
The following table shows the options available to set the file-open behavior for title click and row double-click.
Title click options | Row double-click options |
|---|---|
 |
 NOTE: Selecting the None option disables the row double-click action |
iManage Work Agent must be installed and configured on your device for the following title click and row-double click actions to work:
Open
Open in read-only
Open in protected mode
NOTE: Open in read-only and Open in protected mode actions default to Open action on macOS.
For all title and row double-click actions, you're provided with fallback options in situations where your configured action can't be completed.
Here’s an example of when a fallback option would be displayed and how you'd continue.
If you’ve set Open as the File open option for title click, but haven’t enabled iManage Work Agent on your device (which is required to run the Open action), then you’re presented with an Error in the connection fallback dialog when you open a document.
You can either Cancel the action or choose to Download or Preview the document.
You can also select the Remember my choice check box and then select Download or Preview as your preferred action to be executed when you face the same situation again.
At any time, if you want to reset the preferred action set by you using Remember my choice in any fallback dialog, browse to User Settings and then select Reset ‘Open’ saved choices.
Based on the document status and whether iManage Work Agent is installed and configured on your device or not, each of the following title and row double-click actions offer fallback options:
Table 1: Fallback options for Open title and row double-click action
Document status | If iManage Work Agent is enabled on your device | If iManage Work Agent isn't enabled on your device |
|---|---|---|
You have edit rights for the document |
| You can Download or Preview the document. |
You have read-only rights on the document | You can preview or open the document as  | You can Download or Preview the document. |
Document is checked out or locked | Scenario 1: If the document is checked out or locked by someone else, then you can preview or open the document as read-only.  Scenario 2: If you’ve checked out the document, then the document opens in the native desktop application using iManage Work Agent. | You can Download or Preview the document. |
Document is declared as a record | You can preview or open the document as  | You can Download or Preview the document. |
Table 2: Fallback options for Open in read-only title and row double-click action
Document status | If iManage Work Agent is enabled on your device | If iManage Work Agent isn't enabled on your device |
|---|---|---|
You have edit rights on the document | Document opens in the native desktop application using iManage Work Agent in read-only mode. | You can Download or Preview the document.
|
You have read-only rights on the document | Document opens in the native desktop application using iManage Work Agent in read-only mode. | You can Download or Preview the document.
|
Document is checked out or locked | Document opens in the native desktop application using iManage Work Agent in read-only mode. | You can Download or Preview the document. |
Document is declared as a record | Document opens in the native desktop application using iManage Work Agent in read-only mode. | You can Download or Preview the document. |
Table 3: Fallback options for Open in protected mode title and row double-click action
Document status | If iManage Work Agent is enabled on your device | If iManage Work Agent isn't enabled on your device |
|---|---|---|
You have edit rights on the document | Document opens in the native desktop application using iManage Work Agent in protected view. | You can Download or Preview the document.
|
You have read-only rights on the document | Document opens in the native desktop application using iManage Work Agent in protected view. | You can Download or Preview the document.
|
Document is checked out or locked | Document opens in the native desktop application using iManage Work Agent in protected view. | You can Download or Preview the document. |
Document is declared as a record | Document opens in the native desktop application using iManage Work Agent in protected view. | You can Download or Preview the document. |