Overview

Cloud analytics provides insight into how your iManage Cloud environment is used and performing. It helps you monitor storage, system resource consumption, and API usage so you can make informed decisions that support efficiency, planning, and overall usage health.

iManage Cloud Analytics provides a detailed, easy-to-navigate view of your storage consumption and system activity. Through intuitive dashboards and downloadable reports, you can quickly assess how your iManage Cloud services are performing, spot trends, and share meaningful insights across your team. You can also extend access to additional team members so they can review or explore the data as needed.

This tool is designed to give you clear visibility into your resource usage—not for billing purposes, but to help you optimize your environment.

Cloud Analytics is delivered through a plug-in within the iManage Admin Portal. The dashboard presents high-level insights at a glance, with the option to dive deeper by adjusting filters such as date range or data scope. You can also download reports and manage who has permission to view this information.

API Calls

API Calls gives administrators a consolidated view of API consumption across the organization. It helps you monitor overall activity, understand which applications generate API traffic, and compare chargeable usage with the organization’s monthly quota. The API Calls dashboard tile provides a quick summary of API calls for the last 30 days, including total, chargeable, and non-chargeable calls, current quota consumption, the quota reset date, and an indicator of whether usage is on track. From the tile, you can open the API Analytics detailed report page to review organization-wide quota status, identify the applications generating the most traffic, and analyze daily usage trends. Selecting an application opens the Application details page, where you can examine the application’s type, total calls, peak usage day, change from the previous equivalent reporting period, percentage of the organization’s quota consumed, and daily call-volume trends.

The API quota is the maximum number of chargeable API requests allocated to an organization each month. An API call is considered successful if it returns an HTTP 200–299 response. Chargeable API calls include custom development by customers, MCP, or other customer tools. Non-chargeable API calls, on the other hand, include Official iManage Applications and Approved Applications from iManage Technology Partners. Requests from non-chargeable applications, including the iManage web client, don't count toward the quota.

Access to cloud analytics

When iManage grants a tenant access to iManage Cloud Analytics, the provisional administrator for that tenant automatically receives administrative permissions for the Cloud Analytics section in iManage Admin Portal. With this access, the administrator can sign in to Admin Portal to view and export usage reports, as well as manage who else can access them.

This section covers:

• Cloud API Analytics feature activation
• Analytics
• Access Policy