On the Configuration > Settings > System page, the Task execution errors section displays any tasks that have failed. Each entry includes the following information:
User ID: The account that generated the excess audit volume
Audits: The number of audits the account generated during the affected interval
The date and time of each failure are displayed in the time zone set on your device.
Task: Resolve an ingestion failure
When data ingestion stops, iManage Threat Manager displays an explanation of why the most recent ingestion failure occurred and lists the accounts mentioned in the failure. To resolve the issue, you must exclude one or more of the listed accounts from future ingestion, then retry data collection:
Select the three dots icon next to the account.
Select Exclude from future ingestion.
Select Retry to resume data ingestion.
You can view all accounts excluded from future ingestion on the Configuration > Settings > Exclusions page. You won’t receive alerts from users who are excluded; audits from these accounts aren’t captured by iManage Threat Manager. Use the Exclusions list only for robot accounts or special accounts that generate a large volume of activity in short intervals.