Problem: Invalid request error when logging into Threat Manager

Cause: Mismatch between the Client ID value entered in the Add Application dialog in iManage Work, and the corresponding TM_OAUTH2_CLIENT_ID= value in the YAML.

Solution:

  1. Ensure that the Client ID in iManage Work and the corresponding TM_OAUTH2_CLIENT_ID= value in the YAML file are the same (case-sensitive).

  2. If they don’t match, update the YAML file and restart the Docker stack (refer to Restart docker stack).

  3. Test login credentials again (refer to Test login credentials).

If the issue persists: Contact your system administrator or iManage support with:

  • Client ID used in Control Center

  • TM_OAUTH2_CLIENT_ID= value in the YAML file

  • Complete error message from Threat Manager login page

  • Docker logs from the appliance (if available)

For additional troubleshooting guidance, refer to Troubleshooting.