This guide is intended for system administrators who want to configure iManage Work for Google Workspace, iManage's new integration for Google Workspace. The integration is supported for three Google Docs Editors: Docs, Sheets, and Slides. For instructions about how to use and install the add-on, refer to iManage Work for Google Workspace User Guide 10.3.2.
This section contains the following topics:
iManage Customer Support
The following conventions are used in this document.
This guide uses the following conventions:
User-interface elements such as a menu item or button. For example,
Document titles and new terms.
The following documents provide more details about iManage Work for Google Workspace:
iManage Work for Google Workspace Release Notes (10.3.2)
iManage Work for Google Workspace User Guide (10.3.2)
Documentation Updates and Support
iManage Support provides prompt and accurate support to help you resolve issues you may encounter or questions you may have while using iManage products. Support services include access to the Help Center for online answers, expert service by iManage support engineers, and software maintenance to ensure you have the most up-to-date technology.
To access the iManage Help Center, visit https://help.imanage.com
Help Center provides access to:
Knowledge base and production documentation: The Help Center Knowledge Base and Documentation sections contain an extensive library of technote articles, FAQs, and product documentation.
Releases and release notes: The Help Center Releases section contains iManage product installer downloads, release notes, and links to available patch releases.
Community: The Help Center Community section allows you to interact with other iManage Community members and iManage Support engineers in order to seek answers to your questions or help provide answers to others' questions.
Podcasts and videos: The Podcasts and Videos sections offer a library of audio and video reference materials to help you learn more about implementing, using, and maintaining iManage products.
Announcements: Receive announcement notifications by following the announcement sections you find most relevant to your needs for information such as: support news, new releases and resources, and technical updates.
Case portal: The Help Center also includes your iManage Support case portal where you can submit and manage all your support cases.
You can retrieve the latest available product documentation from iManage’s Knowledge Base in the iManage Help Center. A document in the Knowledge Base has a version number (for example, version 7.5) and may also have a revision number (for example, revision 3). The version number applies to the product that the document describes. The revision number applies to the document. The Knowledge Base contains the latest available revision of any document.
To submit a new support case to iManage Support by email, contact us at email@example.com.
To contact iManage Support by phone, please refer to the iManage Support FAQ knowledge base article in Help Center for contact information by region.