Additional resources and support

This guide is for users who utilize the user console. Refer also to About this guide.

Users who utilize the iManage Security Policy Manager administration console can refer instead to iManage Security Policy Manager Administration Guide.

Additional resources are also available:

Additional iManage Security Policy Manager documentation

Additional information on how to configure and use iManage Security Policy Manager is available in the following documentation resources:

• iManage Security Policy Manager Administration Guide
• Installation and Integration guides for iManage Security Policy Manager agents
• Feature history for Security Policy Manager
• For customers using iManage Security Policy Manager in the Cloud:
  • Getting Started with iManage Security Policy Manager in iManage Cloud Guide 10.x
  • Cloud Service Updates for iManage Security Policy Manager
• For customers installing iManage Security Policy Manager on-premises
  • iManage Security Policy Manager Release Notes
  • iManage Security Policy Manager Installation Guide (for customers installing iManage Security Policy Manager on-premises)
  • iManage Security Policy Manager - Adjust Security Guide 10.x^*
  • iManage Security Policy Manager - Generic Migration 10.x^{*
    *}Available to iManage Partners only

iManage Help Center

iManage Support provides prompt and accurate support to help you resolve issues you may encounter or questions you may have while using iManage products. Support services include access to the Help Center for online answers, expert service by iManage support engineers, and software maintenance to ensure you have the most up-to-date technology.

To access the iManage Help Center, visithttps://help.imanage.com. Cloud customers may also refer to Getting Started with iManage Cloud Support.

Help Center provides access to:

• Knowledge base and production documentation: The Help Center Knowledge Base and Documentation sections contain an extensive library of technote articles, FAQs, and product documentation.
• Releases and release notes: The Help Center Releases section contains iManage on-premises product installer downloads, release notes, and links to available patch releases.
• Community: The Help Center Community section allows you to interact with other iManage Community members and iManage Support engineers in order to seek answers to your questions or help provide answers to others' questions. Refer to iManage Cloud Community.
• Podcasts and videos: The Podcasts and Videos sections offer a library of audio and video reference materials to help you learn more about implementing, using, and maintaining iManage products.
• Announcements: Receive announcement notifications by following the announcement sections you find most relevant to your needs for information such as: support news, new releases and resources, and technical updates.
• Case portal: The Help Center also includes your iManage Support case portal where you can submit and manage all your support cases.

To submit a new support case to iManage Support, go to https://help.imanage.com and select Submit Request.