To customize the iManage Tracker panel in Microsoft Outlook, you can update the imEMM.config file.
For more information about the configuration file, refer to Configuration files location and Making configuration files available to clients in the iManage Work Desktop for Windows Customization Guide.
TIP: If you've configured a custom subdomain, such as <company>.cloudimanage.com, open a support request with your partner or iManage Support. iManage Tracker requires iManage to update the redirect URL to support this custom subdomain.
After this work is completed, the <subdomain> variable in the imEMM.config file must be updated with your custom subdomain:
{ "_Comment":"URL for iManage Tracker service.", "TrackerUrl":https://<subdomain>.cloudimanage.com/tracker,}
iManage Work Desktop for Windows automatically retrieves configuration file changes so your customizations are made available to all users in the organization.
NOTE: To customize the user experience of the iManage Tracker panel in Microsoft Outlook for specific users in your organization, the updated imEMM.config file must be deployed manually to the users' %localappdata%\iManage\Work\Configs folder.
When editing the imEMM.config file, be aware that editing configuration values could result in changes to more than just iManage Tracker. If additional fields are added or the imEMM.config file is misconfigured, it could result in changes to existing behaviors for iManage Work and iManage Tracker.
The following is a sample of the options that you can add to the imEMM.config file for customizing the panel:
"tracker_config": { "_Comment":"Enables or disables the iManage Tracker Pane in Outlook, (0) Disabled, (1) Enabled, default value: 0", "EnableTrackerPane": 1, "_Comment":"URL for iManage Tracker service.", "TrackerUrl":"", "_Comment":"Causes the Tracker Pane to be opened automatically on Outlook startup, (0) Show Tracker Pane on startup if it was visible during previous Outlook exit, (1) Always show on startup, (2) Never show on startup, default value: 0", "ShowTrackerPaneOnStartup": 0, "_Comment":"Causes the Tracker Pane to be initialized on Outlook startup (but not necessarily shown). Initialization can delay Outlook startup by a few seconds, (0) Do not initialize unless Tracker Pane is being shown on startup, (1) Always initialize on startup, default value: 0", "InitializeTrackerPaneOnStartup": 0 }You can use the following options:
For a task created in the iManage Work panel/web to reflect in Tracker, iManage Work users should add a URL value to the TrackerURL option in the imEMM.config file. This value is region-specific.
Table: Region-specific URLs
Region | URL |
|---|---|
Australia | |
Brazil | |
Canada | |
United States | |
Singapore | |
United Kingdom | |
Western Europe | |
Germany | |
Switzerland | |
Japan | |
UAE |
Enabling/disable the iManage Tracker pane in Microsoft Outlook
To make the iManage Tracker panel accessible in Microsoft Outlook, set the EnableTrackerPane option to 1. The default value is 0 and the panel is unavailable by default.
NOTE: The customizations for the other panel options are available only when this option is enabled, that is, set to 1.
Specifying the customized service URL
This setting should be left blank and is only configured if asked to do so by the iManage Support team.
Showing the panel on startup
Set the ShowTrackerPaneOnStartup option to 1 if you want the iManage Tracker panel to open by default whenever Microsoft Outlook is started. The following values are available for this option:
0: Display the panel if it was visible before previous exit from Microsoft Outlook (default value)1: Always display the panel2: Never display the panel
Initializing the panel on startup
Set the InitializeTrackerPaneOnStartup option to 1 if you want the iManage Tracker panel to be initialized on Microsoft Outlook startup. Initialization can slightly delay Outlook startup. If this option isn’t enabled, users may experience a delay instead when they access the iManage Tracker panel. The following values are available for this option:
1: Always initialize on startup0: Don't initialize unless iManage Work panel is being shown on startup (default value)