The Customer Requests Total dashboard tile summarizes application request activity for each customer in your iManage Cloud customer environments during the selected reporting period. For each customer, the tile displays the customer ID, customer name, total number of application requests, and a visual bar graph representing request volume. This information lets users quickly identify customers generating the highest levels of application request activity and compare usage across their customer base.

The tile includes tools to search for specific customers, sort results by customer name or request count, and browse through paginated results. Users can also export customer application request details to a CSV file for further analysis or access the Usage Over Time page for a more detailed view of customer application request trends and historical activity over the selected reporting period.

An example of the Customer Requests Total dashboard tile is shown below.

image-20261008-150517.png

Customer Requests Total tile actions

In the Customer Requests Total tile, you can:

  • Search for customers

  • Sort the customer list by:

    • Customer name

    • The number of application requests

  • Browse through the customer list using page controls:

    • Specify the number of customers shown per page

    • Browse through pages using the Prev and Next buttons

    • Browse directly to a customer list page

  • Download customer application request details in CSV format

  • Open another page to view a more detailed report about customer application requests

For more information on these actions, refer to the sections below.

Search for a customer

To search for a customer, enter a search string in the Find field that includes all or part of the customer’s name.

Sort the customer list

To sort the customer list by:

  • Customer name: Select the Customer column heading.

  • The number of application requests: Select the Requests column heading.

Browse through the customer list

Use the customer list controls to specify how many customers appear on each page, move to the previous or next page, or go directly to a specific page.

Specify the number of customers shown

From the Items per page drop-down list, select the number of customers to display in the tile:

  • 25 (default)

  • 50

  • 100

  • 250

Browse through pages

Use the following options to move through the pages of the customer list:

  • Prev: Go to the previous page

  • Next: Go to the next page

Browse directly to a page

To go directly to a page in the customer list, select the page from the Page x of y drop-down list.

Download customer application request details

To download customer application request details in CSV format, select the download icon.png icon.

View a more detailed report

From the Customer Requests Total tile, you can open the Usage Over Time page to display more details about customer requests using one of these methods:

  • Select the drill down icon.png icon to view data for all customer requests across all applications.

  • Select a customer name to view request data for that specific customer across all applications.

For more information, refer to Usage Over Time page.