As an administrator, you can edit a Knowledge Collection at any time, regardless of its current state.

Edit a Knowledge Collection in Draft state

  1. Select a Knowledge Collection in Draft state.

  2. Add documents, quick links, or create groups.
    For more information on adding these, refer to Adding documents and links.

  3. Select Save to save it as a draft, or select Publish to make it available to users.

Edit a Knowledge Collection in Published or Unpublished state

  1. Select a Knowledge Collection in Published or Unpublished state.

  2. Select Edit.

  3. Add documents, quick links, or create groups.
    For more information on adding these, refer to Adding documents and links.

  4. Select Save as Draft to save your updates as a draft, or select Publish to make them available to users.

NOTE: When you edit a published Knowledge Collection and save your changes as a draft without publishing, the originally published version remains published.

The version that you’re editing remains in Draft state. Users can’t see the latest changes until you publish them.