Frequently asked questions

Do users require Microsoft OneDrive for co-authoring using Microsoft Office for the web?

No, Microsoft OneDrive is not required for co-authoring files when using Microsoft Office for the web.

How can external users edit or co-author files using Microsoft Office for the web?

External users should have an iManage Work account to edit or co-author files using Microsoft Office for the web only if provided access to the required file.

What is an iManage external user account?

An external user is a special type of iManage Work user account that your administrator must set up. This type of account helps manage user accounts for people outside your organization who require access to your iManage Work system. As with standard users, external users can be organized into groups. External users must be provided with explicit access to the file they want to view, edit, or co-author.

Which browsers are supported for editing files using Microsoft Office for the web?

Google Chrome, Microsoft Edge, or Mozilla Firefox. For information related to recommended browsers and limitations applicable to Microsoft browsers, refer to the List of limitations applicable to Microsoft browsers section in iManage Work Web help.

What is the auto-save frequency for Microsoft Office for the web?

Auto-save frequency for Microsoft Office for the web is defined by Microsoft Corporation. F or information about the auto save frequency for Microsoft Office for the web, visit : https://docs.microsoft.com/en-us/microsoft-365/cloud-storage-partner-program/online/scenarios/coauth

Can the auto save frequency be changed or disabled?

You cannot change or disable auto-save frequency. Auto save behavior is controlled entirely by Microsoft application.

Can I edit a file using Microsoft Office for the web if I do not have a Microsoft O365 license?

No. You must have a Microsoft 365 license to edit any file using Microsoft Office for the web.

Can I edit OLE documents using Microsoft Office for the web?

No. Currently, you cannot edit OLE documents using Microsoft Office for the web.

Why am I unable to open my documents for editing using Microsoft Office for the web?

If you are unable to edit your documents using Microsoft Office for the web, it could be because of certain Microsoft imposed limits, for example, session timeout for file download. For more information, visitL: https://docs.microsoft.com/en-us/microsoft-365/cloud-storage-partner-program/faq/file-sizes"

What are the file size limits for editing documents?

For information about file size limits defined by Microsoft Corporation, visit: : https://docs.microsoft.com/en-us/microsoft-365/cloud-storage-partner-program/faq/file-sizes

Which file types are supported?

The following table provides the list of file types supported for Microsoft Office for the web:

File format

Viewing

Editing

Microsoft Word file formats

Open XML files (.docx)

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Binary files (.doc)

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images/s/-3lhsf6/8703/1helpav/_/images/icons/emoticons/error.svg

NOTE: Convert to .docx if you want to edit binary files.

Macro files (.docm)

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NOTE: Macros cannot be run or changed.

images/s/-3lhsf6/8703/1helpav/_/images/icons/emoticons/check.svg

NOTE: Macros cannot be run or changed.

Templates (.dotm, .dotx)

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images/s/-3lhsf6/8703/1helpav/_/images/icons/emoticons/error.svg

Open document (.odt)

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Microsoft Excel file formats

Open XML files (.xlsx, .xlsb)

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Binary files (.xls)

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images/s/-3lhsf6/8703/1helpav/_/images/icons/emoticons/error.svg

NOTE: Convert to .xlsx if you want to edit binary files.

Macro files(.xlsm)

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NOTE: Macros cannot be run or changed.

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NOTE: If macros exist, you are prompted to save a copy of the file with the macros removed.

Templates (.xlt, .xltx)

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Open document (.ods)

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Microsoft PowerPoint file formats

Open XML (.pptx, .ppsx)

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images/s/-3lhsf6/8703/1helpav/_/images/icons/emoticons/check.svg

Binary (.ppt, .pps)

images/s/-3lhsf6/8703/1helpav/_/images/icons/emoticons/check.svg

images/s/-3lhsf6/8703/1helpav/_/images/icons/emoticons/error.svg

NOTE: Convert to .pptx or .ppsx if you want to edit binary files.

Templates (.pot, .potx)

images/s/-3lhsf6/8703/1helpav/_/images/icons/emoticons/check.svg

images/s/-3lhsf6/8703/1helpav/_/images/icons/emoticons/error.svg

Macros (.pptm, .potm, .ppam, .potx, .ppsm)

images/s/-3lhsf6/8703/1helpav/_/images/icons/emoticons/check.svg

NOTE: Macros cannot be run or changed.

images/s/-3lhsf6/8703/1helpav/_/images/icons/emoticons/error.svg

Add-ins (.ppa, .ppam)

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images/s/-3lhsf6/8703/1helpav/_/images/icons/emoticons/error.svg

Open document (.odp)

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Other file formats

OneNote notebooks (.one)

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Portable Document Format (.pdf)

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Text files (.txt)

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Where are the files stored and how long are these files stored?

All files are stored in your iManage Work environment. Only the final versions of the files are stored in iManage Work until deleted. I ntermediate and journal entries will be cleaned up by background jobs in the later releases.

What happens if read/write or full access to a file is revoked when co-authoring or editing a file?

When the file owner revokes the write or full access to one or more editors during a co-authoring session, they can no longer edit the file. In these circumstances, if they try to edit the file, error messages are displayed by Microsoft. We recommend that users copy their edits into another file to ensure that they do not lose their changes. For more information, see Revoking write access for editors.