Backup outbox

Run the following command in the command prompt to backup any documents in the outbox that have not been synced.

C:\Program Files\iManage\iManageDrive\program\install\iManageDriveConsole backup_outbox [backupdirpath].

For example, C:\Program Files\iManage\iManageDrive\program\install\iManageDriveConsole backup_outbox c:\drive_backup

Where, c:\drive_backup directory already exists.

Generate diagnostic snapshot

Use the diagnostic_snapshot tool to generate a diagnostic snapshot. This is useful if your users are not able to use the iManage Drive UI to generate the diagnostic snapshot.

For example, C:\Program Files\iManage\iManageDrive\program\install\iManageDriveConsole\diagnostic_snapshot

When you run the diangostic_snapshot tool, a dialog box displays where you can type in the details.

Outbox list

Use the outbox_list tool to list all the files that are in the outbox that have not been synced.

For example, C:\Program Files\iManage\iManageDrive\program\install\iManageDriveConsole outbox_list

When you run the outbox_list tool, the list of files not synced are printed to the console.