From release 10.1.1 onwards, a new Windows service named 'iManage Work Agent Web Service' was added to handle communication between the iManage Work client and the iManage Work Agent. This adds support for installing in Remote Desktop Session Host (RDSH) environments, for example, Citrix terminal server or Windows machines that host multiple users.
To install Work Desktop for Windows 10.8.0 in a multi-user environment with the new Windows service, perform the following steps:
Download the full install package and extract the executables for iManage Agent Services and iManage Work Desktop for Windows 10.8.0.
Run the following command at the command prompt and follow the standard installation prompts to complete the installation:
For 64-bit version of Microsoft Office: "iManageWorkDesktopforWindowsx64.exe"
For 32-bit version of Microsoft Office: "iManageWorkDesktopforWindowsx86.exe"
For silent installation, run the following commands in the specified order:
For 64-bit Microsoft Office: "iManageWorkDesktopforWindowsx64.exe" /Silent
For 32-bit Microsoft Office: "iManageWorkDesktopforWindowsx86.exe" /Silent
The ValidateCheckoutLocation registry setting was added in 10.1.1 and later to fix NT-71246: If users are connected to a Citrix farm, they cannot check in a document from a Citrix machine other than the machine from which they checked out the document.
This issue occurs because during check in, the document's checkout location is validated against the current machine name of the logged on user. To bypass this check, add the following registry setting and set it to 0 (disabled):
For all users:
For each logged on user:
If the registry setting is not found at either location, the default value (1) is enabled.
1: Enabled (default value)
Changing the installation path
If you do not want to install iManage Work Desktop for Windows in the Program Files\iManage folder, use the command line interface to set the desired path as the INSTALLDIR:
For 64-bit Microsoft Office:
iManageWorkDesktopforWindowsx64.exe INSTALLDIR=<Path of the folder where you want to install the application. For example, c:\MyNewDir>
For 32-bit Microsoft Office:
iManageWorkDesktopforWindowsx86.exe INSTALLDIR=<Path of the folder where you want to install the application. For example, c:\MyNewDir>