As an administrator of Insight+ you can use organization-wide analytics data to:

1. Assess user engagement across the organization.

2. Identify adoption trends and usage gaps.

3. Determine potential issues.

4. Take informed steps to boost user engagement and optimize platform usage.

5. Generate reports to highlight adoption levels and show Return on Investment (ROI).

This visibility lets you make data-driven decisions and maximize the value of the platform for your organization.

This guide provides a step-by-step walkthrough for:

• Enabling the Customer Analytics feature

• Configuring settings

• Gathering and utilizing data

For more information about the prerequisites to opt-in for this feature, refer to Prerequisites.

• Key features
• Prerequisite
• Installing GNU Privacy Guard (GnuPG)
• Opting-in for Analytics
• Opting-out of receiving Insight+ Analytics
• Event information
• Enabling the Pgcrypto extension
• Troubleshooting common issues
• Customer analytics glossary