• Preface
  • Installing iManage Drive and iManage Drive Native
    • Step 1: Downloading the iManage Drive executables
    • Step 2: Check for requirements
    • Step 3: Installing iManage Drive
      • Installing iManage Drive using iManage Installer
      • Installing iManage Drive manually
      • Guidelines for installing iManage Drive in non-persistent VDI environments
      • Installing iManage Drive Native and iManage Drive using command line parameters
    • Step 4: Verifying iManage Drive installation
    • Step 5: Setting iManage Auto Update server path to WorkDrive
    • Step 6: Enabling refresh token in iManage Control Center
    • Step 7: Connecting to iManage Work server
    • Step 8: Quick setup post-installation
  • Updating iManage Drive and iManage Drive Native
    • Updating iManage Drive
    • Upgrading iManage Drive Native
  • Configuring user settings
    • Ability to restrict certain preferences from being overridden by users
    • Allow or deny access to iManage Drive
    • Changing iManage Drive directories
    • Deploying admin_settings file from iManage Control Center
    • Downloading the admin_settings file manually
    • Enabling rate limited download
    • Freeing up disk space in iManage Drive
    • Options for bulk folder and file import
    • Options for customizing all notifications
    • Options for file sync issues
    • Options for My Matters and Recent Matters folders
    • Options for sync confirmation
    • Retain dynamic port number
  • Configuring iManage Drive
    • Account settings
    • Configuring iManage Drive to use certificate pinning
    • Configuring Proxy Auto-Configuration (PAC) file
    • Enabling Microsoft Windows notifications
    • Enabling refresh token in iManage Control Center
    • Enable web extensions for iManage Drive
    • Encrypting sensitive information in iManage Drive log files
    • Preferences
      • Advanced
        • Diagnostics
        • Database
      • General
      • Notifications
      • Display
      • Sync
      • Proxies
    • Using registry settings
      • Display overlay icons
      • Support for long file paths
      • Display context menus for third party applications
  • Managing content after security policy changes
  • Troubleshooting
    • Accessing iManage Drive Log
    • Changing label of iManage Drive
    • Clearing multiple iManage Drive instances from Windows Explorer sidebar
    • Command line tools to troubleshoot issues
    • Creating file backup
    • Debugging SSL certificate issues
    • Determine which program or application is not allowing folders or files from being deleted
    • Generating database snapshots using diagnostic tool
    • Managing Microsoft Malware Protection Engine file
    • Options for troubleshooting only
    • Performing health check on iManage Drive
    • Red exclamation mark when syncing matters to iManage Drive
    • Repair double encrypted storage
    • Tips
    • Test your Proxy Auto-Configuration (PAC) file
    • Troubleshooting installation issues
    • Verifying if a port is in use
  • Accessing additional iManage iManage Drive tools
    • Diagnostics: Generate Support Snapshot
    • Diagnostics: Performance Stats
    • Reset iManage Drive
    • Show Document Change Log
    • Diagnostics: Tests
  • Uninstalling iManage Drive
    • Uninstalling iManage Drive and iManage Drive
    • Uninstalling iManage Drive using command line parameters